Frequently Asked Questions

If after reading these you’re still in doubt, contact us


Different paying methods

You can pay by credit card or Paypal.

Can i change or cancel my order?

It depends: if we have started the fabrication of your product, it won’t be possible to cancel your order. (We will have used materials and our workers will have devoted time on it). Please send us a message clicking on the contact link and we will make every effort in order to cancel your order, but we cannot promise that it is possible. We make personalised products, which means that, once they are made, we cannot sell them anybody else.


What if an order comes wrong or I’m not satisfied with the result?

Don’t worry! We want  you to love what you receive. Please provide all possible information from the contact section (order number, which is the problem, etc.) and we will look for a solution.


What countries do you ship to? How much is the shipping?


Here the list of available countries. If you want to receive your order in a country that is not available in the list, contact us.


Alemania
Alemania
7,50 €
2-4 working days
Andorra
Andorra
21,92 €
1-2 working days
Australia
Australia
32,50 €
7-9 working days
Austria
Austria
9 €
2-4 working days
Bélgica
Bélgica
7,50 €
3-4 working days
Bulgaria
Bulgaria
19,95 €
5-7 working days
Canadá
Canadá
32,50 €
3-5 working days
China
China
32,50 €
9-11 working days
Croacia
Croacia
19,95 €
3-5 working days
Dinamarca
Dinamarca
8,51 €
3-5 working days
Eslovaquia
Eslovaquia
12 €
4-6 working days
Eslovenia
Eslovenia
12 €
5-7 working days
España
España
5,95 €
1 working days
Estados Unidos
Estados Unidos
32,50 €
4-6 working days
Estonia
Estonia
16 €
5-7 working days
Finlandia
Finlandia
13,30 €
5-7 working days
Francia
Francia
7,50 €
2-5 working days
Gran Bretaña
Gran Bretaña
7,50 €
2-4 working days
Grecia
Grecia
19,95 €
10-15 working days
Holanda
Holanda
7,50 €
2-4 working days
Hungría
Hungría
12,95 €
4-6 working days
Irlanda
Irlanda
9,95 €
4-6 working days
Italia
Italia
7,50 €
3-4 working days
Japón
Japón
32,50 €
3-5 working days
Letonia
Letonia
19,95 €
5-7 working days
Lituania
Lituania
19,95 €
5-7 working days
Luxemburgo
Luxemburgo
9 €
2-4 working days
México
México
32,50 €
6-8 working days
Noruega
Noruega
16,22 €
8-10 working days
Polonia
Polonia
9 €
3-5 working days
Portugal
Portugal
5,95 €
1-2 working days
República Checa
República Checa
9 €
3-5 working days
Rumania
Rumania
19,95 €
4-6 working days
Serbia
Serbia
28,99 €
5-7 working days
Suecia
Suecia
13,50 €
5-7 working days
Suiza
Suiza
10,44 €
4-6 working days